If you are not staying in the Old Quarter area, you may need to arrange for a taxi to take you to the cruise supplier office or a designated pick-up place in the Old Quarter.
The pickup time for the shuttle bus in Hanoi’s Old Quarter to Halong Bay or Bai Tu Long Bay is from 08:30 – 08:45 AM.
The buses have a daily routine for picking up (or dropping off) passengers from hotel to hotel; you may feel a little uncomfortable sitting in the bus in a round loop before the actual departure.
It is more convenient and comfortable to book the so-called “limousine” luxury 8-seat D’car (converted from a 16-seat van), which has only a few pick-up points before departure.
For hotels located in small alleys or on the walking street area on the weekend (from Friday evening to Sunday evening), all cars, vans and buses are not allowed to enter. Passengers can be picked up or dropped off in the places nearest to their hotels.